Privacy Policy

At Cynova, your privacy is extremely important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [yourdomain.com], make a purchase, or otherwise interact with our services.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal details (name, email, phone number, billing/shipping address).

  • Payment information (processed securely through Shopify Payments, PayPal, or other providers — we do not store full credit card details).

  • Device and browsing data (IP address, browser type, operating system, referring URLs, pages viewed).

  • Order history and preferences (products purchased, customer service interactions).

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.

  • Communicate with you about your order, account, or promotions.

  • Improve our website, products, and customer experience.

  • Prevent fraud, unauthorized transactions, and ensure site security.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Service providers (Shopify, payment processors, shipping carriers, analytics tools) to operate our store and fulfill orders.

  • Legal authorities if required to comply with applicable law, regulation, or legal process.

4. Cookies and Tracking Technologies

Our site uses cookies and similar tracking tools to enhance your browsing experience, analyze traffic, and personalize content/ads. You may disable cookies in your browser settings, but some features of our site may not function properly without them.

5. Your Rights

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your personal data, subject to certain legal obligations.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at shopcynova@icloud.com.

6. Data Security

We follow industry best practices and use Shopify’s secure platform to protect your personal information. While no method of transmission over the internet is 100% secure, we work to safeguard your data at every step.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Cynova Support Team
📧 Email: shopcynova@icloud.com
🌐 Website: shopcynova.com